Contact Us
Whether you need help setting up your first AI WhatsApp agent, want to explore enterprise options, or are interested in partnering with us, our team is here for you. Choose the channel that fits your needs and we will get back to you promptly.
Technical Support
Having trouble with your WhatsApp AI agent, knowledge base, or account settings? Our support team is ready to help you resolve any technical issues quickly.
support@wazeapp.aiSales Inquiries
Interested in learning how WazeApp can transform your business communication? Reach out to discuss custom plans, volume pricing, or enterprise solutions tailored to your needs.
sales@wazeapp.aiPartnerships
We are always looking for strategic partners, resellers, and integration collaborators. If you want to build something great together, let us start a conversation.
partners@wazeapp.aiOffice Location
WazeApp operates as a distributed team with contributors across Africa and Europe. Our primary operations are based in Cameroon, where we serve businesses looking to automate their WhatsApp customer communication with intelligent AI agents.
Prefer a Call?
If you would rather speak with someone directly, send a brief email to sales@wazeapp.ai describing your needs and preferred time zone. Our team will schedule a call at a time that works for you. We also offer live product demos for teams evaluating the platform.
Frequently Asked Questions
How quickly will I receive a response?
Our support team typically responds within 24 hours on business days. Sales inquiries often receive a reply within 12 hours. For urgent production issues, customers on our Pro or Enterprise plans receive priority support with faster turnaround times.
What are your support hours?
Our team is available Monday through Friday, 8:00 AM to 6:00 PM (WAT / GMT+1). Outside of those hours, you can still send us an email and we will get back to you the next business day. Self-service resources are available 24/7 on our platform.
Do you offer live demos or onboarding calls?
Yes. If you are evaluating WazeApp for your team or organization, our sales team can schedule a personalized demo to walk you through the platform, answer questions, and help you choose the right plan. Just email sales@wazeapp.ai with your preferred time slots.
Where can I find documentation and self-service help?
You can explore our features page for a detailed overview of everything WazeApp offers. For pricing details and plan comparisons, visit our pricing page. Once you create an account, the dashboard also includes contextual help and guided setup wizards.
Still have questions? Check out our features overview or pricing plans for more details.
Ready to Get Started?
Create your free account today and launch your first AI-powered WhatsApp agent in minutes. No credit card required. If you need help choosing the right plan, our sales team is just an email away.