Powerful Features for Modern WhatsApp Automation

Everything you need to transform your WhatsApp into an intelligent customer engagement platform. Built for businesses that care about their customers.

24/7 Availability

Your AI assistant works around the clock, handling customer queries even when you sleep. Never miss an opportunity again.

Round-the-clock customer support
No missed opportunities outside business hours
Instant response to urgent queries
Automated weekend and holiday coverage
24/7
02:30 AM
11:45 PM
🌙
☀️

Multilingual Support

Communicate with customers in their preferred language. Support 95+ languages automatically with real-time translation.

Support for 95+ languages
Real-time translation
Culturally appropriate responses
Global customer base expansion
🇫🇷Bonjour!
🇬🇧Hello!
🇪🇸Hola!
🇩🇪Hallo!

Lightning Fast Responses

Respond to customers in under 0.3 seconds. No more waiting, frustrated customers, or lost sales.

0.3 second average response time
Instant acknowledgment of queries
Reduced customer frustration
Higher conversion rates
AI

WazeBot

en ligne

Quels sont vos horaires ?

Nous sommes ouverts du lundi au vendredi, 9h-18h !

< 2s

Rich Media Support

Send and receive images, documents, audio, and videos. Handle complete conversations with rich media content.

Image and document sharing
Voice message transcription
Video preview and sharing
File storage and organization
PDF
DOCX
CSV

Team Collaboration

Enable multiple team members to manage conversations. Seamless handover between AI and human agents when needed.

Multi-agent support
Seamless AI-to-human handover
Team member permissions
Collaborative conversation history
Ventes
Support
RH
3 agents actifs

Advanced Analytics

Track performance, response times, customer satisfaction, and business metrics in real-time with detailed dashboards.

Real-time performance metrics
Customer satisfaction tracking
Response time analytics
Business intelligence insights

Messages

2,847

Satisfaction

98%

+24%

Enterprise Security

Bank-level encryption, GDPR compliance, and SOC 2 certification. Your data and customer privacy are always protected.

End-to-end encryption
GDPR and SOC 2 compliance
Regular security audits
Data residency options

Intelligent Conversations

AI learns from your business context to provide accurate, personalized responses that match your brand voice.

Context-aware responses
Brand voice consistency
Learning from interactions
Personalized customer experiences
Configuration IA
Ton75%
Créativité60%
Précision90%
FormelAmicalExpert

Seamless Integrations

Connect with your CRM, helpdesk, e-commerce platform, and 1000+ other tools via webhooks and APIs.

1000+ app integrations
Custom webhook support
CRM synchronization
E-commerce platform connections

Mon Business

en ligne

Salut ! Je cherche un produit

14:02

Bienvenue ! Je peux vous aider. Que recherchez-vous ?

14:02

API connectée

Intelligent Knowledge Base

Upload your documents, product manuals, and FAQs. Our AI processes and indexes them for instant, accurate responses based on your actual business content.

Upload PDFs, DOCX, and text files
Semantic search for accurate answers
Automatic content processing and indexing
Support for multiple document formats
Vector Search
99.2% accuracy

Broadcast & Campaigns

Reach your audience at scale with targeted WhatsApp broadcast campaigns. Segment contacts, schedule sends, and track engagement metrics in real-time.

Send to thousands of contacts at once
Smart contact segmentation
Schedule campaigns in advance
Track delivery and engagement rates
12.4Kenvoyés
94%délivrés

Smart Human Escalation

When conversations require a human touch, our AI detects the need and seamlessly transfers to your team with full context — no information lost, no customer frustration.

Intelligent escalation detection
Full conversation context transferred
Customizable escalation rules
Real-time agent notifications
AI Bot
ESCALADE
Agent
Contexte complet transféré
Notification envoyée

Vision & Voice Processing

Your AI agent sees and hears. Automatically analyze images, extract text from documents, and transcribe voice messages — handling every type of WhatsApp media intelligently.

AI-powered image understanding
Automatic voice message transcription
Document text extraction (OCR)
Contextual media understanding
Vision AI
Voice AI
Produit détecté : iPhone 15
Transcription terminée

Multi-AI Provider Engine

Don't depend on a single AI provider. WazeApp supports multiple LLMs including OpenAI, DeepSeek, and Mistral with intelligent routing and automatic fallback for maximum reliability.

Choose from OpenAI, DeepSeek, Mistral
Intelligent request routing
Automatic fallback if a provider is down
Optimize cost vs performance
GPT-4
DeepSeek
Mistral
Ollama
Routage intelligent
Fallback actif

Ready to Transform Your WhatsApp?

Join 10,000+ businesses already using WazeApp to automate their customer communication.